Refund policy

We want you to be fully satisfied with your purchase. Frames can be returned within 30 days of the original purchase date. Blades can be returned within 14 days. To initiate a return, please contact our customer support team, and we’ll guide you through the process.

Please note that returns are subject to inspection, and items that show signs of use or damage may not be eligible for a full refund.
To start a return, you can contact us at customercare@allegianteyewear.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@allegianteyewear.com.